David Lee-Kong
Operations Director
David joined Go South Coast in 2018, having gained 14 years’ experience in bus operations with another major bus group. David has a Degree in Transport Management from the University of Wales and has also had experience of working within the transport sector for the Scottish Government and Confederation of Passenger Transport, the trade body which represents the bus and coach industry.
David is responsible for the day-to-day operations of the business, most notably the drivers and control teams that deliver our services. David also heads up the business partners that support our frontline staff, and include our customer service teams in our dedicated call centre and travel shops, training and development instructors, commercial development and planning teams and marketing executives that bring bus and coach travel to the people of the south coast.
A considerable amount of time and effort is given to ensuring that our colleagues receive the very best driving and customer care training to help make your journey smooth and hassle free, a fact David is particularly proud of. In addition to the bespoke training given to our driving staff, David is also responsible for our graduate development and internal management development programmes, both of which aim to provide the next generation of bus managers and directors.
David is passionate about providing high quality services that our customers can rely upon day in day out. When time permits, you will find David out and about sampling our bus networks in Swindon, Salisbury, Southampton, the Isle of Wight, the New Forest, Poole, Bournemouth and across the wider county of Dorset, his version of walking ‘the shop floor.’ Occasionally you may even find him behind the wheel as your driver. The feedback and observations that David and his team have all go towards further developing and improving the journeys for thousands of people in the South of England every day.